Workplace conflict is inevitable at some point, regardless of how well a business is run. Communication is both the cause of and the remedy for conflict. Understanding how to effectively communicate and resolve disputes can lead to happier, more productive employees in the workplace.

It could be argued that a small amount of conflict in an organisation can be seen to be healthy as it allows individuals and their teams to hold healthy debates which could be instrumental in driving a business forward, creating a good energy in the workplace.

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